Privacy Policy

Your privacy is important to us and maintaining your trust is paramount. At Groceryster (SAMI USA Corporation), we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, process and disclose information about you when you use our platform and tells you how to contact us. By using our app, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our ‘Terms of Use.’ We encourage you to read this privacy policy to understand the collection, use, and disclosure of your information from time to time, to keep yourself updated with the changes and updates that we make to our policies.

This privacy policy describes our privacy practices for all websites, products and services that are linked to it. However, this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site.

Collection, storage and use of personal information

When you create an account on our app, sign up to receive offers or information, or place an order for pick-up/delivery, you give us your personal information. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our sites or download and use our Apps, which help us improve our platform and associated tools and services, update and maintain accurate records, potentially detect and investigate fraud, and more effectively market our services.

We may automatically track certain information about you based upon your behavior on the website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.

If you allow Groceryster to access your contacts (including contact number, email etc.), it enables Groceryster to subscribe you and your contacts to Groceryster promotional emails, messages, ongoing offers, offers based on your interests and prior activity etc., and through this permission you and your contacts will be able to access a variety of social features such as inviting your friends to try our app, send referral links to your friends, etc. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. We may also use this information to make recommendations of grocery items you placed. This information will be synced from your phone and stored on our servers.

When you download and use our mobile app, we collect certain technical information from your device to enable the app to work properly and as otherwise described in this Privacy Policy. This technical information includes:

  • Device and telephone connectivity information such as your carrier, network type, network operator, subscriber identity module ("SIM") operator, and SIM country
  • Operating system and version
  • Device model
  • Performance and data usage
  • Usage data, such as dates and times the app accesses our servers, the features and links clicked in the app, searches, transactions, and the data and files downloaded to the app
  • Device settings selected or enabled, such as Wi-Fi, Global Positioning System ("GPS"), and Bluetooth (which may be used for location services, subject to your permission as explained below)
  • Mobile device settings
  • Other technical information such as app name, type, and version as needed to provide you with services

Depending on your device’s settings and permissions and your choice to participate in certain programs, we may collect the location of your device by using GPS signals, cell phone towers, Wi-Fi signals, Bluetooth or other technologies. We will collect this information, if you opt in through the app or other program (either during your initial login or later) to enable certain location-based services available within the app (for example, locating available lodging closest to you). To disable location capabilities of the app, you can log off or change your mobile device’s settings.

The Company will not use your financial information for any purpose other than to complete the transaction.

Your Rights and Choices

You can exercise your data protection rights in various ways. For example, you can opt out of marketing by clicking the “unsubscribe” link in the emails, in your account as applicable, or contacting our customer service (Contact Us). Our Policies and Terms of Use have more information about the options and data protection rights available to you.

Contact Us: You can contact us directly through the Groceryster app (Contact Us) and for more information/clarification regarding this privacy policy or any other policy, please write to us at